December 4, 2024: LTIMindtree, a global technology consulting and digital solutions company announced a strategic partnership and investment in Voicing.AI, a pioneering startup focused on disrupting the customer engagement through its proprietary Agentic AI technology.
The company announced this development today. According to reports it will invest $6 Million to acquire convertible instruments (which could convert to minority common stock) in Voicing. AI, subject to conditions as per definitive agreement, the IT company informed the stock exchanges.
This collaboration, driven by LTIMindtree USA, will harness the voice technology firm’s advanced voice technology to deliver human-like voice interactions across 20 languages, incorporating conversational, contextual, and emotional intelligence to reshape the future of customer communication.
By integrating the voice technology platform into enterprise ecosystems, global technology consulting and digital solutions company aims to significantly enhance business processes, improve customer experiences, and drive efficiency. The partnership will allow clients to optimize operational costs, reduce risks, address revenue leakages, and provide personalized, data-driven interactions at scale.
Voicing.AI’s platform is designed to seamlessly integrate with a range of enterprise tools, knowledge bases (both structured and unstructured), CRM systems, and top-tier call management platforms. Furthermore, it ensures robust security, meeting stringent industry standards such as SOC2, HIPAA, and multi-layered data protection protocols.
LTIMindtree Backs Voicing.AI Agentic AI Solutions Potential for Growth
Debashis Chatterjee, CEO and Managing Director of the global technology consulting and digital solutions company , emphasized the strategic importance of this investment, stating, “Our partnership with Voicing.AI aims to revolutionize the way businesses engage with their customers by leveraging intelligent automation and AI to deliver more meaningful interactions.”
Abhi Kumar, co-founder of Voicing.AI, highlighted the transformative potential of the technology, adding, “Voicing.AI is not just about automating customer interactions—it’s about creating personalized connections that drive better outcomes, while fostering the responsible adoption of AI.”
This partnership marks a pivotal step in the global technology consulting and digital solutions company’s efforts to advance the use of artificial intelligence in enhancing business communication and service, setting new standards for customer engagement in the digital era.
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