Atomicwork Invests $11Mn to Grow New EX Platform Adoption

Atomicwork, a B2B SaaS startup has raised $11 million in a seed funding. The San Francisco and Bengaluru based firm intends to utilise the funds for product development, engineering, and marketing activities in the coming months.

Atomicwork, uses AI to bring employees, IT systems, and HR operations together to push business impact across an organisation. The company’s offerings integrates with collaboration tools, including Slack and Microsoft Teams, leveraging conversational intelligence to automate support, service delivery, and operations at scale.

Pranay Desai, Principal at Matrix Partners India, said “The problem of employee support and experience has been crying out for innovation, and the way that Vijay and his team at Atomicwork are approaching the solution, with a completely modern and user-led approach is thrilling for us.”

“Employees are still far away from being considered internal customers by service teams because of arbitrary boundaries between the back office and the rest of the company. Businesses implement too many point solutions and complex processes, leading to productivity loss and unnecessary friction,” Vijay Rayapati, CEO and Co-founder of Atomicwork, noted.

Atomicwork to offer a new mindset, and leverage modern technology.

Rayapati added that the startup aims to offer a solution to streamline internal operations through “great employee experience” and “good efficiency”.

According to Arun Penmetsa, Partner at Storm Ventures, the proliferation of HR and IT solutions in the past 20 years has led to several tools for employees to interact with, resulting in delays and loss of productivity.

The B2B SaaS firm’s AI assistant, Atom, derives insights from internal documentation and conversations, to help assist employees with inquiries and requests without human intervention. The feature rich platorm posses the potential to have different service teams work in their own private spaces while delivering a unified experience for employees.

Atomicwork was founded in September 2022 by Rayapati, Kiran Darisi, and Parsuram Vijayasankar. Rayapati previously founded Minjar, which was acquired by Nutanix in 2018, where he served as VP and GM before embarking on his journey with Atomicwork. Darisi and Vijayasankar played pivotal roles as part of the founding team at Freshworks, contributing to its growth from a startup to a publicly traded company.

The funding round for Atomicwork was led by Blume Ventures and Matrix Partners India, with participation from Storm Ventures, Neon Fund, and angel investors from Silicon Valley and India.

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